This policy explains the enrollment requirements, class format structure,
cancellation procedures, and refund terms for our language programs.
Please review this information carefully before registering for a course.
Class Format and Enrollment Policy
Our programs are designed based on enrollment size. This flexible enrollment structure allows us to continue
offering instruction in a broad range of languages, including languages that may have lower enrollment in some sessions,
while still providing students with an opportunity to study their language of interest.
Enrollment varies by language and course session. Some languages, such as Spanish, French, Brazilian Portuguese, Italian, Japanese, and Chinese
typically attract enough students and are generally offered in the full 8-week group format. However, enrollment
may fluctuate from session to session, and any language may occasionally have lower enrollment. This flexible enrollment
structure allows us to continue offering courses in a broad range of languages, including languages with smaller or
fluctuating enrollment, while still providing students with an opportunity to study their language of interest.
The class format and number of instructional hours are based on the number of students enrolled and may change as additional students register. Students will be notified of any changes to the class format or instructional hours resulting from new enrollments. After registration closes, students will receive confirmation of the final class format and instructional hours before the course begins.
If a student does not wish to participate in the confirmed class format,
they may cancel before the first class begins and receive a
100% refund of tuition paid.
The program structure is as follows:
-
1 student enrolled: If you are the only student enrolled, you may choose one of the following options:
wait to see if another student enrolls,
continue with a reduced number of instructional hours as a private student, or receive a 100% refund of your tuition.
-
2 students enrolled: 8-week program with 14 hours of semi-private instruction.
-
3 or more students enrolled: 8-week program with full 16 hours of group instruction.
Tuition remains the same regardless of class size because smaller classes
provide additional individual attention, increased speaking opportunities,
and a more personalized learning experience.
Once a student accepts the confirmed class format or attends the first class,
enrollment is considered confirmed and the Refund and Cancellation Policy applies.
Refund and Cancellation Policy
We understand that circumstances may change. This policy provides reasonable
flexibility for students while allowing us to properly schedule instructors,
prepare course materials, and maintain the quality of our programs.
Cancellation Before the Course Begins
Students must submit a written cancellation request.
-
Cancellations received
7 or more days before the first scheduled class
are eligible for a full refund of tuition paid.
-
Cancellations received
less than 7 days before the first class
are not eligible for a refund. Students may request to transfer
their tuition to a future course session, subject to availability.
After the Course Begins
Once instruction begins, tuition is non-refundable. Students are responsible
for the full program tuition regardless of attendance, missed classes,
schedule conflicts, or inability to complete the course.
Missed Classes
No refunds, credits, or make-up classes are provided for classes missed by students.
Course Cancellation by the School
If the school cancels a course before it begins, students may choose:
-
A full refund of tuition paid; or
-
Transfer of tuition to another available course session.
By registering for a course, students acknowledge that they have reviewed
and agreed to these Enrollment, Class Format, and Refund Policies.
